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2009 GMC YUKON "Highest Ranked Large MAV in Initial Quality"   Performance and Design: Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort. Initial Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand. Predicted Reliability: Derived from historical trending for a vehicle and/or manufacturer in our Initial Quality and Vehicle Dependability Studies, Predicted Reliability is a forecast of how reliable a newer vehicle might be over time. Overall Dependability: Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose). Overall Performance and Design: Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort. Performance: This component of APEAL is based on owner satisfaction with the vehicle's powertrain and suspension systems, including acceleration, fuel economy, handling stability, braking performance, and shift quality.
Comfort: This component of APEAL is based on owner satisfaction with the vehicle's comfort and convenience features and seats.
Features and Instrument Panel: This component of APEAL is based on owner satisfaction with the vehicle's stereo system, gauges/instruments, and heating/air conditioning system.
Style: This component of APEAL is based on owner satisfaction with the vehicle’s interior and exterior styling, uniqueness of styling, and exterior and interior colors. Overall IQS: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Overall Quality Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body Interior Quality Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Features Accessories Quality Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
Overall Quality Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body Interior Quality Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, and the sound of the doors when closing.
Features Accessories Quality Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, stereo/navigation system, heater, air conditioner, and sunroof.
Predicted Reliability: The predicted reliability score is based on trending the past three years of historical initial quality and dependability data from J.D. Power's automotive studies, specifically the Vehicle Dependability Study (VDS) and the Initial Quality Study (IQS).
Scoring Legend Among the best  Better than most  About average  The rest Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards. |
Big Truck Features in a Compact Package  2010 GMC Terrain The 2010 GMC Terrain shares chassis components with the compact Chevrolet Equinox. Designer John Cafaro Jr. gave the Terrain a more aggressive front end than its Chevrolet sibling, featuring a three-bar chrome grille and large headlamps. Although they share a 112.5-inch wheelbase, the Terrain is slightly longer than the Equinox, translating to a larger cargo bay. The second-row seat slides fore and aft up to eight inches, making it easier for parents to install a rear-facing infant seat, or to extend the cargo floor. The 60/40 split rear seats also fold flat to make the Terrain bicycle friendly. Buyers have a choice of two engines: a 2.4-liter four-cylinder engine or more powerful V6. Both come with a standard six-speed automatic transmission, and both are available with either front or all-wheel drive. In eco mode, the four-cylinder engine averages 32 miles-per-gallon on the highway. The mode switches the transmission from a liquid to friction coupling at lower speeds to save gas. The 264-horsepower V6 appeals to buyers who need to tow trailers, meeting our ALV 3500-pound towing capacity. All models come with a fully-independent suspension, front and rear disc brakes with four-channel antilock braking. The base model rides on 17-inch wheels: buyers can upgrade to 18 or 19-inch rims. Inside, the Terrain offers many features normally limited to larger sport-utility vehicles, including an available two-screen rear entertainment system. All models come with standard USB and Bluetooth interface, XM satellite radio, remote vehicle start, and an available navigation system with 10-gigabyte downloadable hard drive. A programmable power liftgate allows the driver to adjust the height of the door, making it easier to open and close. A standard rear backup camera eliminates blind spots to the back of the vehicle. Standard safety features include front, side and side curtain airbags, electronic stability control, antilock brakes, and a year of complimentary OnStar Safe and Sound Service. Pricing for the Terrains starts at $24,995 for the front-wheel drive four-cylinder model. The upscale SLT2 model with standard 18-inch wheels, heated leather seats, a sunroof and power liftgate starts at $29,995. All prices include the $745 destination charge. BY: Nina Russin of Carspondent
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